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Please read through the info below, before placing an order


Get a free, branded tote bag when you spend R650 or more.  Valid from 25/01/2024 until  stocks last. 


We ship throughout South Africa, to your door.

Order process

1) Once your order has been placed, you will receive an order confirmation via email. (Check spam mail folder) 

2) It takes 1-3 business days for your order to be processed and packaged (except for restocks and sales) 

3)Once your package has been collected by the courier company, you will receive a tracking number via email

4) Your package will be delivered to you in the time frame stated in your selected shipping method, often sooner

Lashlife takes full responsibility for the package until it has been safely delivered to you. We will replace any lost or damaged packages.

*We will not replace any items that have been damaged after delivery. 

*Press on lashes that are handled incorrectly after delivery will not be replaced. 

Proof of damage caused by courier must be provided in the form of pictures/ video of the full damaged package, including the courier packaging (flyer bag, bubble wrap and/or box)  Damaged packages may be collected for inspection. 

It is possible that the Courier companies may experience unforeseen delays. Such delays are out of our control. LashLife uses external courier service providers with a network of thousands of delivery drivers. Although we work with the best courier companies in SA to ensure great service, Zoe Beauty/ LashLife  will not be liable for grievances with delivery drivers. 

Due to the nature of our products, we do not accept product returns if the items have been opened or used. If you have received a damaged or defective product, please contact our team via email or WhatsApp for assistance. 



Order processing during restocks and sales may take 1-3 days longer than usual. 

Promotional and/or sale items are valid until the stipulated date or until stocks last. 

Discount codes will not be redeemable during certain flash sales/promos

 Contact us at any time to check up on the status of your order 



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